Privacy and Policy

GENERAL INFORMATION

We deeply value and respect our clients and it is our policy to safeguard every detail and information of individuals who are here to visit our website. This page will provide you with an insight regarding our process of collecting and using your personal information; only when you have planned to use our services.

No information provided to Indus Valley Technologies will be disclosed to any third party who is not engaged by Indus Valley Technologies for services pertaining to the design, development, promotion, domain name registration or hosting of your website, unless we are required by law to do so.

Indus Valley Technologies is committed to ensuring your information remains secure and private and have suitable processes in place to safeguard your details.

INFORMATION UTILIZATION

Indus Valley Technologies does not share or rent any of their client information with any outside entity for commercial or non-commercial purpose. Information is disclosed in case when company is asked to comply with the law procedures and in order to safeguard the safety of our members and users. It is against our policy to sell our client credentials to any outside entity however in case any of our client decides not to work with us then all provided data is protected according to our defined policy guidelines. Further it is strictly against our policy to relate any information provided by our client with any information present on website.

REFUND POLICY

Usually, we work in close coordination with clients and try to resolve every issue through revisions. However, there might arise some situations when things cannot get settled so customers go for a refund or cancellation of their order. Details of refunds pertaining to various services offered by our company are mentioned below:

• A complete refund of 100% is applicable only if there is any sort of negligence on our part.
• While for customized order refund will be based on the following proceedings.
• 60% refund if requirements have not been completed as required
• 50% refund in case the order is assigned to the in-house worker
• 20% refund in case the order is assigned to an outside resource
• No refund if none of the above conditions complies