Privacy and Policy

PRIVACY AND POLICY

Thank you for visiting Indus Valley Technologies (“IVTech”) and reviewing our Privacy Policy. We deeply value and respect our clients, and it is our policy to safeguard the personal information of individuals who visit our website. This Privacy Policy outlines our process of collecting, using, and protecting your personal information, as well as your choices regarding that information.

1. Personal Information Collection and Use: We collect personal information when you voluntarily submit it to us through our website, such as when you fill out a contact form or sign up for our newsletter. The types of personal information we may collect include your name, email address, phone number, and any other information you choose to provide.

We use your personal information only to provide you with the services you have requested and to communicate with you about our services. We do not disclose your personal information to any third party who is not engaged by IVTech for services pertaining to the design, development, promotion, domain name registration, or hosting of your website, unless we are required by law to do so.

2. Data Security and Storage: IVTech is committed to ensuring the security and privacy of your personal information. We have implemented suitable processes and measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

We store your personal information on our secure servers located in the United States. By submitting your personal information to us, you consent to this storage and transfer of your personal information within the United States.

3. Cookies and Other Tracking Technologies: Our website may use cookies and other tracking technologies to enhance your user experience and analyze how our website is used. Cookies are small data files that are stored on your device when you visit a website. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.
4. Children’s Privacy: Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
5. Changes to Our Privacy Policy: IVTech reserves the right to modify or update this Privacy Policy at any time without prior notice. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].

REFUND POLICY

At Indus Valley Technologies, we stand behind our products and services and want our clients to be completely satisfied with their purchases. If you are not satisfied with our services, please let us know and we will do our best to resolve any issues.

We offer a 30-day refund policy for most of our services, except for any customized software development or other services that may be explicitly stated as non-refundable in our service agreement.

To request a refund, please email us at [email protected] with your order number and reason for requesting the refund. Refunds will be processed within 7 business days from the date of the refund request.

Please note that we are not responsible for any third-party fees, such as domain name registration or hosting fees, and these fees are non-refundable.

If you have any questions about our refund policy, please do not hesitate to contact us.